International Academy of Safe Practice Standards
Welcome to the International Academy of Safe Practice Standards
Before you get started, we need to have a quick chat about terms. These terms explain your legal rights and responsibilities when using our products and services and being a member. They’re really important, so we’re going to need you to read these terms carefully, including any links, because they’ll become the agreement between you and us.
Things to remember while you read this . . .
- When you see a word in bold, it will have the same meaning every time it’s used in this document.
- By clicking an acceptance button, becoming a member, or using our products and services (whether provided by us or one of our partners), you’re agreeing to these terms. If you don’t agree or follow the rules they layout, you can’t be a member or use these products and services.
- When we say . . . International Academy of Safe Practice Standards, IASPS, we, our, us, this means the International Academy of Safe Practice Standards entity that provides membership, products, and services in your region.
- When we say . . . you or your, this means you or the business or company you’re authorized to represent.
- If you live in the US, you won’t want to miss our binding arbitration clause and the class action waiver. They outline some very important points about how we resolve disputes.
What about my privacy?
We’re big fans of privacy protection, but we do need to know some of your personal details before you can use the software and services. Make sure to read our Privacy Notice so you understand how and why we collect, use, and share your personal data through our websites, products and services and how you can exercise your rights on your data.
What can I do with the International Academy of Safe Practice Standards membership, products, and services?
When you purchase membership and services, you’re getting a limited license. This means we, our partners, and suppliers still own all the rights to the membership and services. We’re allowing you to use them according to these terms.
If your license is for personal use:
You get a license for the memberships, products, and services you’ve subscribed to, that belong to you, and only you. You can’t transfer that license to anyone else.
We’re allowing you to use your license:
- For as long as you continue to pay any applicable fees for your membership or until the membership ends
- For the length of time, you chose when you made your purchase or if you didn’t choose a membership length, one year.
- Unless otherwise stated at the time of purchase, each membership is for one practice location and one provider.
- Your membership requires quarterly attendance of 2 hours of CME/CE in infectious disease that is accredited by the ACCME/COPE/CODA. This will be presented as live education that is free for our members. If you can not attend the live event you will be charged to attend the course as an enduring event. This fee will be minimal to cover the required testing we must provide for an enduring event continuing education program. All continuing education that is live will be converted to enduring continuing education courses and will have an expiration of one year after the date the live course is given. Continuing education programs will be reported to national accrediting bodies. Certification will be provided to the members. It is the member’s responsibility to report the educational programs to their state boards. For tracking purposes, be sure your view any CME/CE programming on the same computer you register for the course with. The IP address will be tracked. If you go to a different computer for the course you must notify our administrator so they can identify you attended the course in the data capturing portion of the software we use to provide the continuing education programs. It’s up to you to make sure your devices are kept up to date and meet those requirements of any programing software or hardware we will be using to provide programming, continuing education, services, or products. (It’s good security practice to keep your devices up to date, too.)
What about advisory panels, free products, services, or beta software?
Sometimes, we may invite you to serve on advisory panels, offer software and services free of charge, as an additional feature in a paid membership, a pre-release, beta software or a courtesy service that may be in an experimental phase. The terms in this agreement apply to any and courtesy services too, unless we’ve said otherwise. Some limitations may apply, and we’ll let you know what these are when we make these options or courtesy services available to you. You can use free software and courtesy services for as long as we provide them to you.
What about employees?
Membership is only available to licensed healthcare providers currently. We may offer staff, technicians, and other office personnel limited membership into branch programs related specifically to their skill sets. Till then employees are encouraged to use the membership tools to increase practice safety and in fact, the handbook is written to accommodate the least experienced employee you may have in your employment.
What can’t I do with IASPS endorsement, membership, and services?
Our rights as owners of the name and other intellectual property we present are protected by law. This means if you do something, like the following examples, your membership will probably be canceled, and we might need to take further action. You don’t want that. Here are some examples: Don’t…
- Represent yourself as a member of IASPS and as such an authority in infectious disease control beyond anything that can be directly quoted from our website.
- An example would be doing a local or national TV interview and stating you are a member of IASPS and you feel that masking and social distancing are not needed to mitigate the risks of spreading communicable disease in a medical office.
- make any modifications to the website, products, or services;
- commercialize the website, products, or services, including by selling, lending, or renting them;
- use a pirated version of the website or services;
- create any product or service based on the website or services.
- transfer the website, products, or services to anyone else, including by sublicensing or assigning them;
- use the website, products, or services to do anything illegal;
- publish or make copies of the software (other than backups);
- interfere with anyone else’s use of the website, products, or services;
- try to get around any technical protection measures in the website, products, or services;
- exceed any applicable content storage or bandwidth limitations;
- use a multi-user product to track and monitor any other person without their consent;
- install the software or services on more devices than you are permitted to, (including by failing to delete the software or services from a device before you sell or transfer ownership of it); or
- continue to use the website, products, or services after your rights to use the website, products, or services have expired or been terminated.
For websites, products, or services that qualify for technical support, you’ll receive the standard support offering for the length of your paid subscription. Check your receipt when you buy your software or services to see if your purchase qualifies. Our standard support offerings, policies and procedures may change from time to time and vary by country.
How do updates to the International Academy of Safe Practice Standards website, products, or services work?
We regularly release upgrades, enhancements, and modifications to our website, products, or services (updates). Members will be notified when updates occur. For the website, products, and services, you will not have access to older versions. The one exception will be the handbook. We will allow access to older versions of the handbook. This is solely for historical reference and once we change the recommendations in our handbook, we will only stand behind the new recommendations. The purpose of the historical account is for you to reference in the event you may have an adverse legal event and need documentation of your practice protocols at the time in question. Your access to historical documents will be limited to the time you have been a member of IASPS. To make sure you can use the new features we develop, you agree to let us install updates in the background while you do other things. We may also provide updates for free programing and courtesy services, but we are not obligated to.
What happens when the International Academy of Safe Practice Standards discontinues continuing medical education courses, services, or features?
From time to time we may discontinue or remove certain CME/CE, services, or particular features of the website. When we stop offering it for purchase, download, or renewal, it reaches the end of the sale and you won’t be able to renew your subscription after the end of the sale date. Sorry, but in order to make new and better things, sometimes we have to stop supporting older products. We also may have to make changes to features of the software and services if required by third-party platforms (such as accrediting bodies for continuing education) that are outside of our control.
Payment and automatic renewal
If you purchased your software from McAfee and not from a third party, when you share your payment information (credit or debit card or another payment type) with us, you are authorizing us (or, our authorized partner) to charge your payment type for the initial purchase amount, as well as any subscription renewals.
Updating your payment details
If any of your payment details change (like card number or expiration date) please let us know as soon as possible so we can continue to provide the website, services, and products prior to the change in your payment details.
Sometimes we may receive updated credit or debit card information from your card issuer or the card network, which we’ll use to update your payment details automatically. We may also retry failed payments to complete transactions, including by retrying failed cards by extending expiration dates. You consent for us to charge your payment type using the updated details.
How does automatic renewal work?
You purchased your membership from IASPS and not from a third party, your paid subscription will be automatically renewed at the end of its term, unless you’ve decided not to enroll in or have opted-out of automatic renewal. We’ll email you in advance to let you know that your subscription is due for renewal and will charge your payment type within 30 days before the subscription is due to end. * The amount charged will be the price of membership at the time of renewal, which might be different from the amount you originally paid. If your membership options may have been renamed, upgraded or replaced with a new offering. We’ll provide the new offering at no more than its renewal price at the time of your renewal, provided it has reasonably comparable features. If automatic renewal doesn’t apply in your location, we will state this at the time of purchase.
Membership purchases are for an annual membership. If you opted to pay the annual dues in 12 equal payments those will be automatically deducted without prior notification. You are agreeing to make those 12 payments at the time your register for membership. If at any time you would discontinue making your monthly commitment, you will be billed in full for any continuing education courses you have taken during the year, less any amount you have paid in membership. For example, if you had taken 12 CME/CE hours that a pay-as-you-go participant would have paid $360 to attend. Assume you had taken 4 hours of free CME and 8 hours of CME at a membership rate of $120. However, after 4 months of paying $32.50 monthly, your total payments toward your membership of $130. You would be billed a balance on the CME you had attended and been given credit for of $184. From that point forward you would be considered a pay-as-you-go customer and no membership benefits would be allowed.
How do I turn off automatic renewal?
If you don’t want to continue your subscription, you can turn off automatic renewal at any time by logging in to IASP My Account Page or contacting Customer Service. Be sure to do this more than 30 days before your subscription term expires so your payment type isn’t charged for your next renewal. Remember, if you turn off or don’t enroll in automatic renewal, you won’t be able to access the premium features that we offer to subscribers of our automatic renewal service. If you forget to turn off automatic renewal you have 60 days after you’re charged to request a refund and cancel your subscription. Contact Customer Support to do so.
When does this agreement officially end?
This agreement will end when your right to access the software and services expires or is ended by us or you. After it ends, you’re not allowed to use the software and services anymore and you must permanently delete the software and services from your devices.
Can I cancel my subscription?
Of course, you can, but you’ll be giving up all the membership services we provide. If you’re absolutely sure, you can cancel your subscription any time before its expiration date. Check our Refund Policy before you cancel though, because you may not qualify for a full refund. If you don’t qualify, the good news is you’ll be able to keep using the software and services until the end of the canceled paid subscription period.
Will my subscription be suspended or canceled if I break the terms of this agreement?
Yes. If you violate this agreement or any of the additional terms and conditions that apply, we’ll have to suspend or end your use of the software or service. When we end it, we may also close your account. The most likely reason for this other than non-payment will be not keeping up with your quarterly requirement of 2 hours CME/CE through our program.
What happens to my data after this agreement ends?
We delete all your stored or backed-up content (information, text, files, links, images, and all other materials you provide to us) in accordance with our internal policies after you have deleted or your membership. You’re responsible for storing and backing up any content you wish to keep that is accessible while a member in good standing. Hard drive and cloud storage space aren’t cheap, so don’t forget!
Terms specific to certain products and services
Some of our products and services have a few extra terms of service not covered here. You can find more information on our website.
Password Management products and features
We never have a copy of your master password or your encryption keys, so you’re responsible for keeping them safe. Use a strong, hard-to-guess the master password and keep your keys in a safe place, because if you lose them, we can’t help you get back into your account. There is a “reset password” option.
Guarantees and disclaimers
30 Day Money Back Guarantee
In the first 30 days of your purchase, you can decide to cancel your subscription for any reason and ask us for a refund of the amount you paid. Additional remedies may be available in the country in which you purchased the IASPS membership, and some are outlined at the end of this document. If in the first 30 days you have received any continuing medical education course credit, the non-member cost of those courses will be applied and you will be refunded or billed the difference between what you paid in the first 30 days and the cost of that accredited education.
Attacks on Data
Security breaches might involve attacks on your data. For example, viruses and other malware might delete, destroy, alter or encrypt data and files on your device. If this happens, you could lose access to your data and files. You agree that it is your responsibility to maintain a record of all accredited continuing education courses you have taken through our program. We will maintain data as required by any accrediting body but only for the time that it is required by that accrediting body. We recommend you back up and store all relevant IASPS data and files on your devices so you can safely restore them if you need to. As we mentioned earlier in these Terms, hard drive and cloud storage space is cheap. You should back up your important files to a reputable online data storage service and do it often. We’re not liable for any lost or damaged files or interruptions as a result of attacks on your data.
The IASPS website, products, and other services are not fault-tolerant and are not designed or intended for high-risk activities such as use in hazardous environments requiring failsafe performance, including nuclear-facilities operations, air traffic communication systems, weapons systems, direct life-support machines, or any other application in which the failure of the software or services could lead directly to death, personal injury, or severe physical or property damage. We do not make any express or implied warranty of fitness for high-risk activities.
Limitation of liability
Our liability and that of our affiliates, suppliers, licensors, or other third-party service providers to you, under or in connection with these terms, is (a) limited to the price you paid for the membership, products, and or services for the subscription term during which the event or circumstance giving rise to the liability occurred; and (b) excludes any liability to you for any: (i) indirect, special, incidental, or consequential loss or damage, including loss of profits, loss of goodwill, loss of personnel salaries, work stoppage, computer failure or malfunction or loss of data; or (ii) loss due to any adverse legal event as a result of your safe practice protocols.
You are being endorsed as a member of the International Academy of Safe Practice Standards. This endorsement represents that you have paid your membership fees and have access to all evidence-based scientific and medical research we provide and recommend for maintaining a practice that is safe from spreading communicable diseases. Furthermore, to maintain that endorsement you agree that every 3 months you will take 2 hours of our continuing medical education provided by IASPS which is accredited by ACCME, COPE, CODA, and other regulatory bodies as may be needed. We are providing you with the tools you will need to maintain a safe practice. We are not certifying that you are using those tools. In the event of an adverse legal action taken against you regarding your safe practice standards, our experts will be available to provide witness testimony on your behalf provided you were implementing these recommendations. Being a member and attending the CME/CE will not protect you in the event of an adverse legal event unless you are following the recommendations which are based on the latest known scientific research at the time we offer them.
We make no warranties, representations, express or implied, in relation to your implementation of our recommendations. The membership, products, and our services are provided “as is”. You are responsible for applying our recommendations to your individual practice protocols as they may apply to your specific skill sets to achieve your intended results. We do not warrant or guarantee the membership, products, and or services use or performance. We do not warrant or guarantee that the membership, products, and or services will be failsafe, uninterrupted, or free from errors or defects, that the membership, products, and or services will protect against all possible communicable diseases, known or unknown. We are not liable for any downtime or service interruption, or for any other damages arising out of or relating to any actions or intrusions to your practice that in any way is tied to your safe practice protocols.
You agree that the limitations of liability and disclaimers in this section reflect the fee charged for the membership, products, and or services, which would be higher without these limitations. Nothing in this Agreement limits any rights you may have under existing consumer-protection statutes or other applicable laws that may not be waived in your jurisdiction, including those specifically mentioned in the local law section.
Some general housekeeping
What happens when IASPS makes changes to these terms?
Sometimes we make changes to these terms and post them to our website. If you don’t agree to any of the changes you can end your subscription by not renewing, as outlined above. If you renew your subscription, you accept the most recent version of these terms. If you’ve accepted more than one version, the most recent version will replace all older versions.
Can I give IASPS my feedback?
We have created a group of industry experts who are providing continuing education as well as membership, products, and or services to keep you informed of the most recent evidence-based scientific and medical knowledge available in regards to safe practice standards. We are revolutionizing the way medicine is practiced by changing historical protocols that put patients, staff, yourself, and loved ones at risk. We will be offering many avenues of communication and feedback regarding these memberships, products, and or services so that you will have the tools you need to keep your practice safe. Keep in mind that we’ll use it without restriction.
What about data charges?
You’re responsible for paying all data and mobile charges associated with using the membership, products, and or services.
What country’s laws apply to these terms?
It’s no secret that different countries have different consumer laws. Use of the software and services and any claims will be subject to:
- the laws of the state of New York, or if the laws of the state of New York are found not to apply, then the laws of the state of Delaware,
- the laws of the Province of Ontario, Canada, if you acquired the membership, products, and or services in Canada;
- the laws of New South Wales, Australia if you acquired the membership, products, and or services in Asia, Australia, New Zealand, and Oceania, excluding Japan;
- the laws of Japan if you acquired the membership, products, and or services in Japan (but excluding its choice of law rules);
- The national laws of the country where you acquired the membership, products, and or services if acquired in the European Union, Iceland, Norway, or Switzerland;
No matter which local law applies, the following will always be excluded:
- conflict of law principles;
- The United Nations Convention on Contracts for the International Sale of Goods; and
- the Uniform Computer Information Transactions Act.
What if there’s a dispute?
Most disputes can be resolved informally by contacting Customer Service. If we are unable to reach an agreement to resolve the dispute, our preference is to resolve any disputes through arbitration. If you live in the United States, however, you agree to resolve all disputes relating to this agreement through arbitration or in small claims court, as we explain in more detail in the “Binding arbitration and class action waiver” section below.
The membership, products, and our services are subject to export controls under the U.S. and local country laws. You agree that you will not directly or indirectly export, transmit, permit access, or use of the membership, products, and or services and their related documentation and technical data to an individual, entity, or country to which export, transmission, or access is restricted by export control laws, without the required authorization of the Bureau of Industry and Security of the U.S. Department of Commerce or other governmental entity with jurisdiction over export or transmission. You will not use, transfer or access any IASPS membership, products, and our services for end use relating to any nuclear, chemical, or biological weapons, missile technology, or the military end-use or for a military end-user per 15 CFR Part 744.21 unless authorized by the U.S. or relevant local government by regulation or specific license. If we receive notice that a user is or becomes identified as a sanctioned or restricted party under applicable law, we will not be obligated to perform any of our obligations under these terms if it would result in a violation of the sanctions or restrictions. Additional information regarding exporting and importing IASPS products may be found here, as updated from time to time.
These terms are the entire agreement between you and us relating to your use of the membership, products, and our services. These terms supersede any prior agreements or terms between you and us in relation to the software and services, and any other communications, representations, or advertising relating to them.
We provide versions of these terms translated from English for your convenience only. If there is any difference in meaning or interpretation between a translated version and the English version, the English version applies.
We will only waive a provision of these terms in a signed document.
IASPS contact information
Customer Service & Technical Support: http://service.safepracticestandards.com
Attn: IASPS Legal Department
104 Southcove Lane
South Charleston, WV 25309
You agree to comply with the IASPS Terms of Service, which are incorporated into these terms.
Local law provisions
For consumers in Australia
Where any of the consumer guarantees under the Competition and Consumer Act 2010 (Cth) (CCA) apply to the software or services, and the CCA voids or prohibits a provision in these terms excluding, restricting, or modifying such consumer guarantees, then, our liability arising out of the supply of membership, products, and or services for failure to comply with such consumer guarantees is limited to the provision of the following remedies:
Our membership, products, and our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
- to cancel your service contract with us; and
- to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure you are entitled to have problems with the membership, products, and our services rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
For consumers in France
Conformément aux dispositions de l’article L. 215-4 du code de la consommation, les clauses suivantes sont reproduites :
Pour les contrats de prestations de services conclus pour une durée déterminée avec une clause de reconduction tacite, le professionnel prestataire de services informe le consommateur par écrit, par lettre nominative ou courrier électronique dédiés, au plus tôt trois mois et au plus tard un mois avant le terme de la période autorisant le rejet de la reconduction, de la possibilité de ne pas reconduire le contrat qu’il a conclu avec une clause de reconduction tacite. Cette information, délivrée dans des termes clairs et compréhensibles, mentionne, dans un encadré apparent, la date limite de non-reconduction.
Lorsque cette information ne lui a pas été adressée conformément aux dispositions du premier alinéa, le consommateur peut mettre gratuitement un terme au contrat, à tout moment à compter de la date de reconduction.
Les avances effectuées après la dernière date de reconduction ou, s’agissant des contrats à durée indéterminée, après la date de transformation du contrat initial à durée déterminée, sont dans ce cas remboursées dans un délai de trente jours à compter de la date de résiliation, déduction faite des sommes correspondant, jusqu’à celle-ci, à l’exécution du contrat.
Les dispositions du présent article s’appliquent sans préjudice de celles qui soumettent légalement certains contrats à des règles particulières en ce qui concerne l’information du consommateur.
Lorsque le professionnel n’a pas procédé au remboursement dans les conditions prévues à l’article L. 215-1, les sommes dues sont productives d’intérêts au taux légal.
For consumers in the Netherlands
Any automatic renewal of your original subscription will be for an indefinite term. You may terminate your renewed subscription any time after renewal by contacting Customer Service and providing at least 30 days’ notice of your intent to terminate and we will provide a prorated refund in accordance with local law.
Binding arbitration and class action waiver
This clause applies to U.S. customers.
Agreement to arbitrate
You and IASPS agree that any claim or dispute arising out of or relating to this agreement (claim) will be resolved by confidential binding arbitration governed by the Federal Arbitration Act. This includes claims made by us, by you, on your behalf or by persons connected with you or us, such as employees, subsidiaries and successors.
You and we agree that no class action or other collective, consolidated, or representative action may be asserted by arbitration, court or otherwise. All claims, whether in arbitration or otherwise, must be brought solely in your or IASPS’s individual capacity, and not as a plaintiff or class member in any purported class or collective proceeding. We and you waive the right to initiate or participate in a class action or litigate a claim in court before a judge or jury.
Notice of dispute
Before initiating arbitration, a party must give the other party 60 days’ advance written notice. Notices to us should be addressed: IASPS, 104 Southcove Lane, Attention: Legal Department. The notice must include your name, address, and contact information, the facts giving rise to the dispute, and the relief requested. You and we must use reasonable efforts to resolve any dispute through informal negotiation within 60 days from the date the notice of dispute is sent. After 60 days, either party may commence arbitration if the dispute is unresolved. These notice obligations do not modify the statute of limitations applicable to any claim.
Administration of arbitration
- There will be a single, neutral arbitrator, who will be either a lawyer admitted to practice in the relevant jurisdiction with at least 10 years’ experience, or a retired judge selected in accordance with the rules of the American Arbitration Association (AAA), who will be bound by the terms of this agreement.
- The arbitration rules (Commercial Arbitration Rules or Consumer Arbitration Rules of the AAA), as modified by this agreement will apply.
- All arbitration proceedings will be conducted in English.
- Except for claims or counterclaims seeking less than US$25,000, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based and the award will be confidential and only disclosed as is necessary to obtain a judgment or as otherwise required by law.
The Filing fee is payable by whoever initiates the arbitration. If an award is made in your favor we will reimburse you the filing fee if paid by you. We may reimburse or advance you the filing fee or other expenses if we are satisfied there is good reason to do so (e.g. you cannot afford the fees). The arbitration rules will apply in respect of all other fees and expenses and each party will bear its own legal costs and expenses unless the arbitrator determines otherwise.
Small Claims Court option
You may choose to resolve your claim in small claims court in your county of residence or in Santa Clara County, California if you meet the court’s requirements.
Preservation of provisional remedies
Despite this arbitration clause, we will still be free to resort to self-help remedies or seek injunctive relief, attachment or garnishment orders at any time.
This arbitration agreement will prevail over any conflicting terms in the arbitration rules or any other applicable arbitration terms. If any part of this arbitration agreement is deemed invalid or unenforceable it will not invalidate the other provisions of the arbitration agreement; provided, however, that (a) if the prohibition on class-wide arbitration is deemed invalid, then this entire arbitration agreement will be null and void; and (b) if the prohibition on arbitration of representative claims brought in a private attorney general capacity is deemed invalid, then the arbitration agreement will be null and void as to such claims only.
Waiver of jury trial
If for any reason a claim proceeds in court rather than through arbitration, you and we agree that there will not be a jury trial. You and we unconditionally waive any right to trial by jury in any dispute that in any way relates to or arises out of the agreement or from any software or services. In the event of litigation, this paragraph may be filed to show a written consent to a trial by the court. This paragraph in no way invalidates the agreement to arbitrate disputes.
For European Union Customers
Online Dispute Resolution Service (ODR) & Alternative Dispute Resolution (ADR). We are required by law to provide a link from our website to the EU ODR Platform: https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint. We are not obligated to use ADR should you have a complaint with us. If you do have a complaint with us which we cannot resolve using our internal complaints handling procedures, we will contact you by letter or email about whether we are prepared to submit to ADR. You may contact us through our website.
Last Updated: May 22, 2021